---
title: "Write off amounts during a bank transaction processing"
description: "Preparation Select the check box for write off in the customer settings: Enable write-offs for customer. Import bank transactions. Write-offs during bank transactions are only possible for underpaid sales invoices. Go to the Process bank transactions (CA306000) window. In the Cash account field, select the account. In the table, select the Ready for process check box for the underpaid invoice you want to write off. Go to the Create payment tab. Select the Create check box.…"
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/cash-management/manage-bank-statements/write-off-amounts-during-a-bank-transaction-processing/index.md
lastmod: 2026-02-19
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/cash-management/manage-bank-statements/llms.txt


# Write off amounts during a bank transaction processing

Last modified February 19, 2026

> Preparation Select the check box for write off in the customer settings: Enable write-offs for customer. Import bank transactions. Write-offs during bank transactions are only possible for underpaid sales invoices. Go to the Process bank transactions (CA306000) window. In the Cash account field, select the account. In the table, select the Ready for process check box for the underpaid invoice you want to write off. Go to the Create payment tab. Select the Create check box.…


## Preparation

+ Select the check box for write off in the customer settings: Enable write-offs for customer.
+ Import bank transactions.

Write-offs during bank transactions are only possible for underpaid sales invoices.

1. Go to the [Process bank transactions (CA306000)](https://docs.vismasoftware.no/visma-net-erp/help/cash-management/cash-management-windows/process-bank-transactions-ca306000/index.md) window.
1. In the **Cash account** field, select the account.
1. In the table, select the **Ready for process** check box for the underpaid invoice you want to write off.
1. Go to the **Create payment** tab.
1. Select the **Create** check box. Additional fields are added.
1. In the **Balance write-off** column, enter the write off amount.
1. In the **Write-off reason code** column, select the reason code for write-offs.

    > [!NOTE]
    > If no reason code is available: Create reason codes for write-offs.
1. Click **Process matched lines**.

<h2>Related pages</h2><h3>Concepts</h3>
<ul><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/transaction-matching-settings/index.md">Transaction matching settings</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/about-processing-imported-transactions/index.md">About processing imported transactions</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/about-batch-payment-matching/index.md">About batch payment matching</a></li>
</ul><h3>Tasks</h3>
<ul><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/match-account-statements/index.md">Match account statements</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/match-transactions/index.md">Match transactions</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/process-matched-account-statements/index.md">Process matched account statements</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/process-rejected-payments/index.md">Process rejected payments</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/process-unmatched-account-statements/index.md">Process unmatched account statements</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/process-unmatched-bank-transactions/index.md">Process unmatched bank transactions</a></li>
</ul><h3>Windows</h3>
<ul><li><a href="/visma-net-erp/help/cash-management/cash-management-windows/process-bank-transactions-ca306000/index.md">Process bank transactions (CA306000)</a></li><li><a href="/visma-net-erp/help/cash-management/cash-management-windows/import-bank-transactions-ca306500/index.md">Import bank transactions (CA306500)</a></li>
</ul>


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