---
title: "Print/release dunning letters (AR522000)"
description: "You can use this window to release, email and print the dunning letters that were created in the Prepare dunning letters (AR521000) window."
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/print-release-dunning-letters-ar522000/index.md
lastmod: 2026-02-19
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/llms.txt


# Print/release dunning letters (AR522000)

Last modified February 19, 2026

> You can use this window to release, email and print the dunning letters that were created in the Prepare dunning letters (AR521000) window.


For more information: [Prepare dunning letters (AR521000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/prepare-dunning-letters-ar521000/index.md).

This topic provides information about the elements in this window in Visma Net, such as fields, field values, buttons, and check boxes.

The window is available if the **Dunning letter management** functionality is enabled in the [Enable/disable functionalities (CS100000)](https://docs.vismasoftware.no/visma-net-erp/help/common-settings/enable-or-disable-functionalites/enable-disable-functionalities-cs100000/index.md) window.

## The window toolbar

<table class="vismanet-table">
  <colgroup>
    <col class="vismanet-table__col--key">
    <col>
  </colgroup>
<thead class="vismanet-table__head">
  <tr class="vismanet-table__header-row">
<th class="vismanet-table__cell vismanet-table__cell--header">Button</th>
<th class="vismanet-table__cell vismanet-table__cell--header">Description</th>
</tr>
</thead>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Process</td>
<td class="vismanet-table__cell">Initiates processing, based on the selected action, of the letters you have selected in the table.</td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Process all</td>
<td class="vismanet-table__cell">Initiates processing, based on the selected action, of all letters listed in the table.</td>
</tr>

</table>


## The top part

Here, you can select the action to be performed if you click **Process** or **Process all**, as well as the date range when the letters were generated.

<table class="vismanet-table">
  <colgroup>
    <col class="vismanet-table__col--key">
    <col>
  </colgroup>
<thead class="vismanet-table__head">
  <tr class="vismanet-table__header-row">
<th class="vismanet-table__cell vismanet-table__cell--header">Element</th>
<th class="vismanet-table__cell vismanet-table__cell--header">Description</th>
</tr>
</thead>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Action</td>
<td class="vismanet-table__cell"><p>The processing action to be taken if you click <strong>Process</strong> or <strong>Process all</strong>. Select one of the following options:</p>
<dl>
<dt>Print dunning letter</dt>
<dd>Initiates the process of printing each dunning letter for sending by mail.</dd>
<dt>Email dunning letter</dt>
<dd>Initiates the process of sending each dunning letter electronically to customers.</dd>
<dt>Mark as: do not email</dt>
<dd>For each dunning letter, selects the <strong>Do not email</strong> check box.</dd>
<dt>Mark as: do not print</dt>
<dd>For each dunning letter, selects the <strong>Do not print</strong> check box.</dd>
<dt>Release dunning letter</dt>
<dd>Initiates the process of releasing dunning letters with the <strong>Draft</strong> status. If a dunning fee amount is specified for this level, the system creates and releases an invoice for the fee amount. This invoice does not include the due documents listed in the letter.</dd>
</dl></td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Show all</td>
<td class="vismanet-table__cell">A check box that you select to indicate to the system that all letters should be displayed, no matter dates specified and what kind of processing they require, printing, emailing, or other.</td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Start date</td>
<td class="vismanet-table__cell">The date that starts the date range during which the dunning letters were generated.</td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">End date</td>
<td class="vismanet-table__cell">The date that ends the date range during which the dunning letters were generated.</td>
</tr>

</table>


## The table

This table contains the list of dunning letters that were generated during the date range specified in the top part.

<table class="vismanet-table">
  <colgroup>
    <col class="vismanet-table__col--key">
    <col>
  </colgroup>
<thead class="vismanet-table__head">
  <tr class="vismanet-table__header-row">
<th class="vismanet-table__cell vismanet-table__cell--header">Button</th>
<th class="vismanet-table__cell vismanet-table__cell--header">Description</th>
</tr>
</thead>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">View dunning letter</td>
<td class="vismanet-table__cell">Opens the <a href="/visma-net-erp/help/customer-ledger/customer-ledger-windows/dunning-letters-ar306000/index.md">Dunning letters (AR306000)</a> window, where you can view the list of documents included into the letter.</td>
</tr>

</table>


<table class="vismanet-table">
  <colgroup>
    <col class="vismanet-table__col--key">
    <col>
  </colgroup>
<thead class="vismanet-table__head">
  <tr class="vismanet-table__header-row">
<th class="vismanet-table__cell vismanet-table__cell--header">Column</th>
<th class="vismanet-table__cell vismanet-table__cell--header">Description</th>
</tr>
</thead>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Branch</td>
<td class="vismanet-table__cell">The branch for which you want to display data.</td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Customer</td>
<td class="vismanet-table__cell">The customer associated with the dunning letter, by its ID.</td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Customer name</td>
<td class="vismanet-table__cell">The name of the customer.</td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Dunning letter date</td>
<td class="vismanet-table__cell">The creation date of the dunning letter.</td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Dunning letter level</td>
<td class="vismanet-table__cell">The level of the dunning letter.</td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Overdue balance</td>
<td class="vismanet-table__cell">The total overdue amount owed by the customer.</td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Final reminder</td>
<td class="vismanet-table__cell">A check box that indicates (if selected) that this dunning letter is a final reminder. In this case, the customer account for which such letter was prepared can be selected in the <a href="/visma-net-erp/help/customer-ledger/customer-ledger-windows/manage-credit-holds-ar523000/index.md">Manage credit holds (AR523000)</a> window, so you can put this account on credit hold.</td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Do not print</td>
<td class="vismanet-table__cell">A check box that indicates (if selected) that this dunning letter should not be printed.</td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Printed</td>
<td class="vismanet-table__cell">A check box that indicates (if selected) that this dunning letter has been printed.</td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Do not email</td>
<td class="vismanet-table__cell">A check box that indicates (if selected) that this dunning letter should not be emailed.</td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell">Emailed</td>
<td class="vismanet-table__cell">A check box that indicates (if selected) that this dunning letter has been emailed.</td>
</tr>

</table>


<h2>Related pages</h2><h3>Concepts</h3>
<ul><li><a href="/visma-net-erp/help/customer-ledger/manage-dunning-letters/about-dunning-process-by-document/index.md">About dunning process by document</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-dunning-letters/about-dunning-process-by-customer/index.md">About dunning process by customer</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-mailings/about-mailings-for-customers/index.md">About mailings for customers</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-mailings/manage-mailings-overview/index.md">Manage mailings - overview</a></li>
</ul><h3>Tasks</h3>
<ul><li><a href="/visma-net-erp/help/customer-ledger/manage-dunning-letters/print-release-dunning-letters/index.md">Print/release dunning letters</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-dunning-letters/set-up-a-dunning-letter-mailing/index.md">Set up a dunning letter mailing</a></li>
</ul><h3>Windows</h3>
<ul><li><a href="/visma-net-erp/help/customer-ledger/customer-ledger-windows/prepare-dunning-letters-ar521000/index.md">Prepare dunning letters (AR521000)</a></li><li><a href="/visma-net-erp/help/customer-ledger/customer-ledger-windows/dunning-letters-ar306000/index.md">Dunning letters (AR306000)</a></li>
</ul>


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[View this page](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/print-release-dunning-letters-ar522000/)
