Email preferences (SM204001) /visma-net-erp/help/email/email-windows/email-preferences-sm204001 section You can use this window to view the system email accounts available in the system. 2026-02-19T17:09:06+01:00 # Email preferences (SM204001) You can use this window to view the system email accounts available in the system. This topic provides information about the elements in this window in Visma Net, such as fields, field values, buttons, and check boxes. You can use this window to view the system email accounts available in the system. In the window, you can also select the default system email account and the account that will be used for specific system support needs. ## The top part You use this area to specify the system email account to be used by default for sending automatic emails. Also, you can temporarily suspend the processing of outgoing and incoming emails.
Element Description
Default email account The account to be used as the default system account for sending and receiving emails.
Email tag prefix The opening of the tag the system adds to an email header to help with tracking the email.
Email tag suffix The closing of the tag the system adds to an email header to help with tracking the email.
Archive emails

The option that defines which emails are to be archived. This option applies to particular system email accounts when the user manually initiates email processing by using the System email accounts (SM204002) or Send and receive email (SM507010) window, and for scheduled email processing.

The following options are available:

None
Archiving of emails depending on their age is disabled. However, you can archive selected emails in the Incoming (CO409000) and Sent emails (CO409080) windows.
Older than 3 months
Emails older than 3 months may be archived.
Older than 6 months
Emails older than 6 months may be archived.
Older than 9 months
Emails older than 9 months may be archived.
Older than 12 months
Emails older than 12 months may be archived.

For more information, see: About email archiving.
Automatic resend attempts The number of times that the scheduled processing is allowed to fail for an email before the email’s status changes from Pending processing to Failed. However, the system ignores this setting if a critical error occurs on the mail server or if you run the processing manually. By default, the number of automatic resend attempts is set to 0.
Suspend email processing A check box that you select to suspend the processing of outgoing and incoming emails on all system accounts. You clear the check box to resume email processing.
New user welcome email template

The notification (email) template to be used to send a welcome email to a new user.

Any template that you want to use as a user welcome template must have four place-holders set up in the following order: ((Company)), ((Name)), ((Username)), and ((Password)). To see an example, in the Notification templates (SM204003) window, you can view the User welcome notification template, which is the default template to welcome new users to Visma Net.
Password changed email template The notification (email) template to be used to send an email that will provide a user with the new password after it has been changed.
Login recovery email template The notification (email) template to be used to send an email that will give a user a way to log in if the user forgot the login.
Password recovery email template The notification (email) template to be used to send an email that will provide a way for a user to change the password if the user has forgotten the current password.
URL to be used in notifications The URL of the Visma Net site that sends notifications.
## The table In this table, you can view the existing system email accounts and basic information about them. To create new accounts, use the [System email accounts (SM204002)](/visma-net-erp/help/email/email-windows/system-email-accounts-sm204002/) window, which the system brings up in a new window if you click ![icon-add](/media/visma-net-erp/icon-add.png) in the table toolbar.
Column Description
Email account ID The name of the system email account.
Email address The email address of the system account.
User name The username you use for this system email account.
Outgoing mail server The server to be used for outgoing mail from this account.
Incoming mail server The server to be used for incoming mail to this account.