---
title: "Enter a refund for a prepayment"
description: "When a supplier returns an unused prepayment or a part of it, you must record a refund for that prepayment."
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/supplier-ledger/process-prepayments/enter-a-refund-for-a-prepayment/index.md
lastmod: 2026-02-23
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/supplier-ledger/process-prepayments/llms.txt


# Enter a refund for a prepayment

Last modified February 23, 2026

> When a supplier returns an unused prepayment or a part of it, you must record a refund for that prepayment.


1. Go to the [Supplier payments (AP302000)](https://docs.vismasoftware.no/visma-net-erp/help/supplier-ledger/supplier-ledger-windows/supplier-payments-ap302000/index.md) window.
1. Click ![icon-add](https://docs.vismasoftware.no/media/visma-net-erp/icon-add.png).
1. In the **Type** field of the top part, select **Supplier refund**.
1. In the **Application date** field, select the date when the supplier refund was applied.

    The **Application period** field is filled out automatically based on the selected application date.
1. Select the supplier.
1. In the **Location** field, check the supplier location and change it if necessary.
1. In the **Cash account** field, check the default cash account of the supplier. You can change the value, but the currency of the account should be the same as the **currency** specified.
1. In the **Payment ref.** field, enter the reference number of the supplier refund.
1. Optional: Add a description of the supplier refund document.
1. On the **Documents to apply** tab, enter the prepayment or prepayments on which the supplier refund is based. Do the following:

    + To add a document to the list:

      1. In the table toolbar, click ![icon-add](https://docs.vismasoftware.no/media/visma-net-erp/icon-add.png).
      1. In the **Document type** column, select the document type.
      1. In the **Reference no.** column, select the document from the list of applicable documents.
      1. Check that all the other columns of the **Documents to apply** tab are correct.
    + To add all applicable documents to the list, click **Load documents** on the table toolbar.
    + To remove a document from the list, select the document and click **Delete row** in the table toolbar.
1. Prepare the document for further processing in accordance with the policies of your company:

    + To save the supplier refund with the **On hold** status, make sure the **Hold** check box is selected.
    + To save the supplier refund with the **Balanced** status, do the following:

      + In the **Payment amount** field of the top part, enter the total amount of the purchase credit note applied to the document.
      + Make sure the **Hold** check box is cleared.
1. Click ![icon-save](https://docs.vismasoftware.no/media/visma-net-erp/icon-save.png).
1. Release the document following your company workflow.

    The supplier refund now has the **Closed** status.

> [!NOTE]
> If you recorded the prepayment using the standard method, you can verify the refund application by opening the prepayment request in the [Purchase invoices (AP301000)](https://docs.vismasoftware.no/visma-net-erp/help/supplier-ledger/supplier-ledger-windows/purchase-invoices-ap301000/index.md) window.

<h2>Related pages</h2><h3>Tasks</h3>
<ul><li><a href="/visma-net-erp/help/supplier-ledger/process-prepayments/track-prepayments-to-suppliers/index.md">Track prepayments to suppliers</a></li><li><a href="/visma-net-erp/help/supplier-ledger/process-prepayments/void-a-prepayment/index.md">Void a prepayment</a></li><li><a href="/visma-net-erp/help/supplier-ledger/process-prepayments/apply-a-prepayment-to-invoices/index.md">Apply a prepayment to invoices</a></li>
</ul>


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[View this page](https://docs.vismasoftware.no/visma-net-erp/help/supplier-ledger/process-prepayments/enter-a-refund-for-a-prepayment/)