The date when an application is performed. By default, the current business date is displayed.

The system records this date for each payment document or credit notes (if credit notes were included in the auto-application process) in the Date field on the top part of the Customer payments (AR302000) window.

This check box indicates (if selected) that the system includes credit notes in the application process.

The balances of the open credit notes increase the balance that can be applied to outstanding documents.

This check box indicates (if selected) that the system releases batches with the application records when the process is complete.

If you leave the check box cleared, when the process is complete, you need to release the application records manually for each payment document in the Customer payments (AR302000) window or by using the Release customer documents (AR501000) mass processing window.

An indicator of the types of documents that belong to any child customer accounts that should be processed, along with the documents of these customer accounts. The following options are available:

None

Indicates that none of the documents of the child customer accounts should be processed.

Except credit notes

Indicates that the system should process all documents of the child accounts that meet other specified criteria, except for the documents with the Credit note type.

All types

Indicates that the system should process all documents of the child accounts that meet the other specified criteria. The option is available if the Apply credit note check box is selected in the window.

The option you select is used by the system for parent accounts that have child accounts with the Consolidate balance check box selected on the Invoicing information tab of the Customers (AR303000) window.

This box is available if the Parent-child customer relationship functionality is enabled in the Enable/disable functionalities (CS100000) window.

For details, see: Manage parent-child relationships - overview.

If you select this check box, the system deducts (for items of the class) the quantities of issued items from the available quantities of these items.

The documents in the On hold and Balanced statuses are used for availability calculation.

If you select this check box, the system will deduct the quantities of the item on sales orders (of the SO, IN, and CS types) with the On hold, Credit hold, Pending approval, and Rejected statuses from the available quantity.

The quantity of each item on sales orders with these statuses is shown in the Sales order prepared field in the Inventory allocation details (IN402000) window.

If you select this check box, the system will deduct (for items of the class) the quantities of items on sales orders with the Open status from the available quantities of these items.

The item’s quantity on these sales orders is shown in the Sales orders booked field in the Inventory allocation details (IN402000) window.

If you select this check box, the system will deduct (for items of the class) the quantities of shipped items from the available quantities of these items.

The item’s quantity on these sales orders is shown in the Sales orders shipped field in the Inventory allocation details (IN402000) window.

If you select this check box, the system will deduct (for items of the class) the quantities of items being prepared for shipping (on unconfirmed shipments) and the quantities that were specifically allocated for sales orders (of the SA and SO types) from the available quantities of these stock items. The orders with the On hold, Credit hold, Rejected, Pending approval, and Open statuses are used for this calculation.

The item’s quantity on these sales orders is shown in the Sales orders allocated field in the Inventory allocation details (IN402000) window.

If you select this check box, the system will deduct (for items of the class) the quantities of items allocated for kit assembly from the available quantities of these items. The documents with the On hold and Balanced statuses are used for availability calculation.

If you select this check box, the system will deduct (for items of the class) the quantities of items allocated to sales orders with the Back order status from the available quantity of these items.

The quantities on these sales orders are shown in the Back orders field in the Inventory allocation details (IN402000) window.

If you select this check box, the system will include (for items of the class) the quantities of items on purchase orders (with the statuses of On hold and Pending approval ) in the available quantities of these items.

The item quantity in the purchase orders with the On hold and Pending approval statuses is shown in the Purchase prepared field in the Inventory allocation details (IN402000) window.

If you select this check box, the system will include (for items of the class) the quantities of items on open purchase orders in the available quantities of these items.

The item quantity in the purchase orders with the Open status is shown in the Purchase orders field in the Inventory allocation details (IN402000) window.

If you select this check box, the system will include (for items of the class) the quantities of items that are kits and listed in the kit assembly documents in the available quantities of these items.

If you select this check box, the system will include (for items of the class) the quantities of items on return orders and on shipments with the Receipt operation selected (in the Shipments (SO302000) window) in the available quantities of these items. In particular, quantities are affected as follows:

• The quantities on return orders with the On hold status are deducted from the Sales order prepared quantities.
• The quantities on return orders with the Open status are deducted from the Sales orders booked quantities.
• The quantities on unconfirmed shipments with the Receipt operation are deducted from the Sales orders allocated quantities.
• The quantities on confirmed shipments are deducted from the Sales orders shipped quantities.

Thus, the quantities on shipments with the Receipt operation decrease the Total deduction quantities in the Inventory allocation details (IN402000) window.

The branch as retrieved from the Branch field on the Financial details tab in the Sales invoices (AR301000) window.

This column is available only if the Multi-branch support functionality is enabled in the Enable/disable functionalities (CS100000) window.

Provides the following menu commands, which you can click to invoke actions:

Email invoice/note

Sends the selected document as an email to the customer for the INVOICE mailing.

Send email

Opens the Activity dialog box,which you can use to create an email.

Reclassify general ledger batch

Opens the Reclassify transactions (GL506000) window, on which you can initiate the reclassification process. For more information, see Process splitting.

Provides the following menu commands, which you can click for quick access to reports:

Unreleased transactions (detailed)

Navigates to the Unreleased transactions (AR611000) report.

Customer documents (detailed)

Navigates to the Customer documents (detailed) (AR622000) report.

Invoice/note

Navigates to the Invoice/note (AR641000) report.

The document type. The following types are available:

Cash sale

A document that contains a list of goods sold or services provided that were paid in full immediately.

Cash return

A document that reverses the transactions generated by the cash sale document.

The status of the document, which is one of the following:

On hold

The user can edit the document but cannot release it.

Balanced

The Detail total value of the document plus the VAT total value equals the Balance value. The document maybe released, or it may be edited and saved with the On hold or Balanced status.

Open

The document has been released. As payments are applied to the document, its balance decreases.

Closed

The balance of the document is zero.

The project with which this document is associated, or the code indicating that this document is not associated with any project; the non-project code is specified in the Project accounting preferences (PM101000) window.

This field appears only if the Customer ledger workspace has been integrated with the Projects module in the Project accounting preferences (PM101000) window.

The document total that is a subject to value-added tax (VAT).

This field is available only if the VAT reporting functionality is enabled in the Enable/disable functionalities (CS100000) window.

The total VAT amount that is exempted from charging.

This field is available only if the VAT reporting functionality is enabled in the Enable/disable functionalities (CS100000) window.

The difference between the original document amount and the rounded amount.

The field appears only if the Invoice rounding functionality is enabled in the Enable/disable functionalities (CS100000) window.

The cash discount amount that has been or will be taken on the document, which the system calculates based on the specified payment terms. If a document has the On holdor Balanced status, you can change the amount of the calculated cash discount.

If you change the cash discount amount, the system recalculates the taxable and VAT amounts of the document if the applied taxes have Calculate on set to Calc. on item amount or Calc. on document amount and Cash discount set to Reduces taxable amount in the VAT (TX205000) window.

Changes you make to the cash discount amount do not affect the taxable and VAT amounts of the document if the applied taxes have Calculate on set to Extract from item amount and Cash discount set to Reduces taxable amount in the VAT window.

A read-only column filled in by the system in the Cash return documents created by the reversing process. It shows the identifier of the deferral schedule associated with the original Cash sale document.

In the original documents, this column remains empty.

The deferral code assigned to the line item, if any.

Select the column you want to change. The options are:

• Customer class
• VAT zone
• Exclude from EC sales list (Brexit) When you select this, the check box Exclude from EC sales list will be selected for the customer(s) you want to change this column for.

Void commissions

Removes information about prepared commissions from the document database. Reopen a period if you need to void commission for the closed period.

Close period

Closes the selected commission period. Only a period for which commission has been prepared (calculated) can be closed.

Reopen period

Reopens the last closed period, so that the commission for the period can be voided and recalculated.

A read-only box that displays the status of the commission period. The following values are used:

Prepared

Commission was calculated for the period.

Closed

The period is closed.

Open

The commission was not yet calculated for the period.

Initiates the process of closing the selected financial periods.

The currency of the item price.

You should use contract items priced in the same currency in one template.

The setup item pricing policy. The following options are available:

Use item price

The non-stock item base price is used. If there is a price configured for a customer price class and a customer that purchases this service belongs to this price class then the price from the customer price class is used.

Percent of item price

The price is a percentage calculated by applying percent specified in the Item price/percentage field to the non-stock item base price.

Enter manually

The price is specified manually and can not be changed later in a contract.

The renew item pricing policy. The following options are available:

Use item price

The non-stock item base price is used. If there is a price configured for a customer price class and a customer that purchases this service belongs to this price class then the price from the customer price class is used.

Percent of item price

The price is a percentage calculated by applying percent specified in the Item price/percent field to the non-stock item base price.

Percent of setup price

The price is a percentage calculated by applying percent specified in the Item price/percent field to the contract item setup price.

Enter manually

The price is specified manually and can not be changed later in a contract.

The recurring invoicing policy. The following options are available:

None

recurring invoicing is not performed.

Prepaid

customer is invoiced at the beginning of scheduled invoicing period.

Postpaid

customer is invoiced at the end of scheduled invoicing period.

The recurring item pricing policy. The following options are available:

Use item price

The non-stock item base price is used. If there is a price configured for a customer price class and a customer that purchases this service belongs to this price class then the price from the customer price class is used.

Percent of item price

The price is a percentage calculated by applying percent specified in the Item price/percent field to the non-stock item base price.

Percent of setup price

The price is a percentage calculated by applying percent specified in the Item price/percent field to the contract item setup price.

Enter manually

The price is specified manually and can not be changed later in a contract.

The recurring item pricing policy. It is applied to service price if customer exceeded service included quantity. The following options are available:

Use item price

The non-stock item base price is used. If there is a price configured for a customer price class and a customer that purchases this service belongs to this price class then the price from the customer price class is used.

Percent of item price

The price is a percentage calculated by applying percent specified in the Item price/percent field to the non-stock item base price.

Percent of setup price

The price is a percentage calculated by applying percent specified in the Item price/percent field to the contract item setup price.

Enter manually

The price is specified manually.

A description of the contract template, with any relevant comments.

> [!NOTE] > This field supports the multi-language functionality, where you can translate the entered text to multiple languages. For more information, see: About multi-language support

The type of contract to be based on this template, which can be one of the following options:

Renewable

The contract expires at the end of its duration and can be renewed during its grace period manually or automatically (if it is scheduled). If you renew such a contract, the system changes the contract expiration date and generates an invoice for a renewal fee, if one applies.

Expiring

The contract expires at the end of its duration. A copy of an expired contract can be created by using the Renew contract action in the Customer contracts (CT301000) window or by using the Renew contracts (CT502000) mass processing window. The new contract is created with the Draft status and should be activated.

Unlimited

The contract has no expiration date and can be terminated only.

A check box that indicates (if selected) that the contract is available for mass processing and is to be displayed in the Renew contracts (CT502000) window starting on the date that is the number of days before expiration specified in the Renewal point field.

The check box provides a default value for the contracts to be based on the template.

The number of days before the contract expiration date when the system starts to display the contract in the Renew contracts (CT502000) window if the Mass renewal check box is selected for the contract.

The fields provides a default value for the contracts to be based on the template.

The period of time (in days) after the contract expiration date when services under a contract are provided and the contract can be renewed according to its type. After the end of the grace period, you cannot renew the contract. If you invoke the Renew contract action in the Customer contracts (CT301000) window after the grace period, the system creates a copy of the contract with the Draft status.

The field provides a default value for the contracts to be based on the template.

The invoicing period for the contracts based on the template.

The following options are available: Week, Month, Quarter, Half a year, Year, Statement-based, and On demand. The On demand option means that invoicing is not scheduled and you can invoice a contract on any date; this option cannot be used with contract items that have recurring pricing configured, except for items that are tied up with a deposit item or have a default quantity of zero.

For details on deposit contract items, see: About retainer contracts.

The customer account to be billed for a contract.

The following options are available: Parent account, Customer account, and Specific account.

The starting point of the invoicing schedule: Setup date or Activation date.

The contract expiration date is calculated based on this setting.

The format of an invoice that is issued as a result of contract invoicing. The following options are available:

Summary

Usage for a contract item is summed up and showed as one line with a total quantity and total sum. The expense claims are not summed up and showed individually.

Detail

Each contract item usage occurrence is shown as a separate line.

The non-stock item used for counting cases associated with the contract based on this template.

For details, see: Set up invoicing by the number of cases.

The quantity of the contract item that is included by default in a contract based on this template.

You can modify this quantity within the allowed limits set for the contract item in the Contract items (CT201000) window.

If you plan to use the template for creating retainer contracts or contracts that are invoiced on demand and add to the template some recurring contract items, we recommend that you specify a quantity of zero.

The target audience for which the terms are visible, which can be one of the following:

All

The terms can be assigned to both suppliers and customers.

Suppliers

The terms can be assigned to suppliers only.

Customers

The terms can be assigned to customers only.

Disabled

The terms are removed from the selection lists for both suppliers and customers.

The method of due date calculation. The following options are available:

Fixed number of days

The payment is due a fixed number of days after a sale or purchase. You should specify the number of days as Due day 1.

Day of next month

The payment is due on a particular day of the next month; you should also specify the day of the month as Due day 1.

End of the month

The payment is due at the end of the current month.

End of next month

The payment is due at the end of the next month.

Day of the month

The payment is due on a particular day of the current month. You should also specify the day of the month as Due day 1.

Fixed number of days starting next month

The payment is due a fixed number of days starting the next month after a sale or purchase. You should specify the number of days as Due day 1.

Custom

With this option, you specify two due days that could be used; which due day is to be used depends on the time interval set for the document’s date. For example: You may specify one due day for documents issued in the first part of the month, and the second due day for documents issued in the second part of the month. You use the remaining elements in the Due date settings section to set the due days and their respective date ranges.

The method of calculating the cash discount period, which can be one of the following options:

Fixed number of days

If this option is selected, the discount is available a set number of days after the document date. In the Discount day field, you should also specify the number of days.

Day of next month

With this option selected, the discount is available until a particular day in the next month (that is, the month after the document date). In the Discount day field, you should specify the day of the next month.

End of month

When you select this option, the discount is available through the end of the month (that is, the month of the document date).

End of next month

With this option selected, the discount is available through the end of the next month (that is, the month after the document date).

Day of the month

If this option is selected, the discount is available until the particular day of the month when the document was issued. In the Discount day field, you should specify the day of the month.

Fixed number of days starting next month

When you select this option, the discount is available a set number of days starting the next month (that is, the month after the document date). In the Discount day field, you should specify the number of days.

The type of instalment, which can be one of the following options:

Single

If you select this option, other elements in this section become unavailable. You should also select the due date and other options for the single payment.

Multiple

If you select this option, payment is due in multiple instalments. You should also specify the method, frequency, and schedule of the instalments.

The frequency of instalments; this field is unavailable if the Split by percent in table option is selected as the Instalment method. The following options are available:

Weekly

The second instalment will be a week after the first one, and so on.

Monthly

The second instalment will be a month after the first one, and so on.

Semi-monthly

The second instalment will be a half of a month after the first one, and so on.

The method by which the amounts of instalments are calculated. Select one of the following options:

Equal parts

The document total amount (with all the applicable taxes added) is divided into equal parts. The schedule of payments is defined by the due date, instalment frequency, and number of instalments specified.

VAT in the first instalment

The amount of the document (its total before taxes) is divided into equal parts, and the VAT amount is added to the first instalment. The schedule of payments is defined by the instalment frequency and number of instalments specified.

Split by percent in table

The instalment amounts are calculated according to the percentages specified for each instalment in the Instalments schedule table below this section.

A detailed description of the customer class.

> [!NOTE] > This field supports the multi-language functionality, where you can translate the entered text to multiple languages. For more information, see: About multi-language support

A check box that indicates (if selected) that the identifier of the branch the user is currently signed in to is used by default as the identifier of the customer’s main location instead of theMAIN (default).

This field is available only when the Business account locations functionality is enabled in the Enable/disable functionalities (CS100000) window.

The export type defined for the customer class.

See also: About export types.

The maximum percentage of group-level and document-level discounts allowed per document for customers of this class.

This value will be used for validation of discounts in sales orders and invoices. If for an order or invoice, the percentage of the total discount exceeds the specified limit, the system will display a warning on the Discount detailstab of the appropriate window. The percentage of the total discount for a document is calculated as follows: the total of the Discount amt. column (on theDiscount details tab) divided by the value of the Detail total field in the top part of the appropriate window.

The way shipments for orders should be created by default for a customer of this class. Select one of the following options:

Ship only when complete

The shipment can be created only if all the goods on the order are available for shipping.

Back orders allowed

If the quantity of the goods is not sufficient for order fulfillment, or some of the line items are not currently available, a back order should be created.

Cancel remainder

The shipment is created for any quantity of the items, and the remainder on the order is cancelled.

The credit verification rule for customers of the class. The following options are available:

Days past due

Defines the credit period as a certain number of days past the due date of the invoice. The number of days is specified as the Credit days past due in this section.

Credit limit

Does not allow the customer to exceed the credit limit amount (the Credit limit in this section).

Limit and days past due

Causes both rules to be applied: The customer’s debt should not exceed the credit limit, and the payment date should not exceed the due date of an invoice by more days than Credit days past due specifies.

Disabled

Uses no credit verification in relations with customers of the class.

A check box that indicates (if selected) that overdue charges can be applied to these customers.

This check box is available if the Overdue charges functionality is enabled in the Enable/disable functionalities (CS100000) window.

The overdue charge to be applied for customers of this class.

The option is available if the Overdue charges functionality has been enabled in the Enable/disable functionalities (CS100000) window.

The maximum value that may be written off for customers of the class. All balances and credits that are less than this value may be written off.

This field is available only if the Enable write-offs check box is selected.

A check box that indicates (if selected) that dunning letters can be printed for sending to customers of the class by using the Print/release dunning letters (AR522000) window.

This field is available only if the Dunning letter management functionality is enabled in the Enable/disable functionalities (CS100000) window.

A check box that indicates (if selected) that dunning letters canbe sent by email to customers of the class by using the Print/release dunning letters (AR522000) window.

This field is available only if the Dunning letter management functionality is enabled in the Enable/disable functionalities (CS100000) window.

The statement type used by default in relations with customers of the class:

Open item

A statement includes all open items for the customer.

Balance brought forward

The amount outstanding from the previous statement is shown at the beginning of the statement.

When this check box is selected, a new element is added into the outgoing invoice called MediaType that will be populated with the Print value. The customer language is also retrieved from the Customers (AR303000) window from the Document language field. This is used in Sweden when the printing service is activated.

This check box is only visible when you have not enabled PEPPOL invoice in the Customer ledger preferences (AR101000).

You can only select this check box if you select the Send invoices to AutoInvoice check box.

When selected, this enables the possibility to not generate and imbed invoice PDF while sending electronic invoices via the PEPPOL BIS invoice format.

This check box is only visible when you have enabled PEPPOL invoice in the in the Customer ledger preferences (AR101000).

You can only select this check box if you select the Send invoices to AutoInvoice or Send invoices to AutoInvoice as banking e-Invoice (Norway) check box.

When this check box is selected, the first attachment marked to be sent to AutoInvoice will be the visible invoice for the receiver. This only applies if an attachment exists on the invoice, else the pure XML will be used to generate a readable version of the invoice for the receiver.

This check box is only visible when you have enabled PEPPOL invoice in the in the Customer ledger preferences (AR101000).

You can only select this check box if you select the Send invoices to AutoInvoice or Send invoices to AutoInvoice as banking e-Invoice (Norway) check box and the Exclude invoice PDF check box.

The expense account used to record trade discount amounts received by customers of this class.

This field is available only if the Customer and supplier discounts functionality is enabled in the Enable/disable functionalities (CS100000) window.

The subaccount used with the expense account to record the discount amounts received by customers of this class.

This field is available only if the Customer and supplier discounts functionality is enabled in the Enable/disable functionalities (CS100000) window.

The account to record unrealised gains calculated on transactions with customers of this class.

If no account is selected in this column, the account specified in the Currencies (CM202000) window will be used.

The corresponding subaccount to record unrealised gains on transactions with customers of this class.

If no subaccount is selected in this column, a subaccount will be generated according to the rule specified in the Combine gain/loss sub. from field in the Currency management preferences (CM101000) window.

The account to record unrealised losses calculated on transactions with customers of this class.

If no account is selected in this column, the account specified in the Currencies (CM202000) window will be used.

The corresponding subaccount to record unrealised losses on transactions with customers of this class.

If no subaccount is selected in this column, the subaccount will be generated according to the rule specified in the Combine gain/loss sub. from field in the Currency management preferences (CM101000) window.

The type of contact to receive the mailing:

Primary

The contact specified as the customer’s primary contact

Invoicing

The contact specified as the customer’s remittance contact

Shipping

The contact specified as the customer’s shipping contact

Employee

The employee of your company who handles the documents of customers of the class or is otherwise associated with the customers

The particular recipient of the selected type.

A recipient can be specified only if Employee has been specified in the Contact type column. This employee will by default receive emails with documents of all customers of the class.

Provides the following menu commands, which you can click to invoke actions:

Set up contract

Initiates contract setup. You can modify the contract setup date in the Set up contract dialog box that opens. By default, the contract setup date is the date specified in the Setup date field on the Summary tab of this window (the Contract settings section). When the operation has completed successfully, the contract gets the Pending activation status and an invoice is generated for the contract items that have a setup price specified.

Activate contract

Initiates the provision of contract services. You can modify the contract activation date in the Activate contract dialog box that opens. By default, the activation date is the date specified in the Activation date field on the Summary tab (the Contract settings section). When the operation has completed successfully, the contract gets the Active status and an invoice is generated for contract items that have a prepaid recurring price specified. (The recurring price is invoiced in proportion to the services to be used.)

Set up and activate contract

Initiates contract setup and service provision on the same date. You can modify the contract setup and activation date in the Activate contract dialog box that opens. By default, this date is the date specified in the Activation date field on the Summary tab (the Contract settings section).

Run contract invoicing

Initiates the invoicing process for the contract according to the invoicing schedule. After the operation has completed, you can view and further process the generated invoice on the Customer ledger history tab of the current window.

Renew contract

Initiates contract renewal according to the type of the contract. For details, see: About contract renewal.

Terminate contract

Cancels the contract (the contract status is changed to Cancelled ); no services will be provided.

Upgrade contract

Initiates the contract upgrade. The contract is given the Pending upgrade status and contract details can be edited. If you run contract invoicing for such contracts, it is performed according to the settings of the previous contract.

Activate upgrade

Initiates the provision of contract services according to the new settings that you have specified when the contract status was Pending upgrade. For details, see: Make changes to contract services.

Undo last action

Cancels the last action performed on this contract. This menu command is unavailable when the contract has the Draft status and when the last action involved released documents. After an action is undone, the Undo last action command becomes available again after another action is performed on a contract. The list of actions performed is available on the Contract history tab of this window.

Change ID

Brings up the Specify new ID dialog box, where you can type the new contract identifier.

Provides the following menu command, which you can click for quick access to an inquiry window:

Contract usage

Navigates to the Contract usage (CT303000) window so you can view the usage of the contract.

The date of contract setup.

By default, this box contains the date specified in the Setup date field on the Summary tab of the contract.

The date of contract activation.

By default, this box contains the date specified in the Activation date field on the Summary tab of the contract.

The status of the contract, which is one of the following:

Draft

The contract has not been activated and cannot yet be used.

Pending activation

The contract is set up and needs to be activated so that you can start providing services and initiate recurring invoicing (if required).

Active

The contract is activated and should be used as the basis for invoicing.

Expired

The contract has expired and can be renewed within the grace period.

Cancelled

The contract has been cancelled and is no longer used.

Pending upgrade

The contract is being prepared for upgrade and can be edited and invoiced. Contract invoicing is performed according to the settings of the previous contract.

The description of the contract, which includes any related comments.

> [!NOTE] > This field supports the multi-language functionality, where you can translate the entered text to multiple languages. For more information, see: About multi-language support

The number of days before the contract expiration date when the system starts to display the contract in the Renew contracts (CT502000) window if the Mass renewal check box is selected for the contract.

The accepted maximum value in the field is 3650 days (10 years).

The type of invoicing schedule, which can be one of the following options: Week, Month, Quarter, Half a year, Year, Statement-based, or On demand.

The invoice date is calculated based on the selected option and the date when the invoicing schedule is started. The On demand option means that invoicing is not scheduled and you can invoice the contract on any date.

The option cannot be used with contract items that have recurring pricing configured, except for items that are tied up with a deposit item or have a default quantity of zero. For details on deposit contract items, see: About retainer contracts.

The setting that defines the customer account to be invoiced for a contract. The following options are available:

Parent account

The account to be invoiced is the parent account of the customer account specified in the Customer field of the top part of this window.

Customer account

The account to be invoiced is the account specified in the Customer field of the top part of this window.

Specific account

The account to be invoiced is the account specified in the Account field of the current section of the Summary tab.

A read-only field that displays information as follows:

• If the contract status is Draft, the total of setup fees (item setup price multiplied by included quantity)
• If the contract status is Pending upgrade, the total difference of setup fees before upgrade and during upgrade setup (the item setup price multiplied by the difference in quantity)

A read-only field that displays information as follows:

• If the contract status is Draft, the total of recurring fees (item recurring price multiplied by included quantity)
• If the contract status is Pending upgrade, the total difference of recurring fees before upgrade and during upgrade setup (item recurring price multiplied by the difference in quantity)

Provides the following menu commands, which you can click to invoke actions:

Enter new invoice

Navigates to the Sales invoices (AR301000) window, so that you can enter a new invoice for the customer.

Enter new payment

Navigates to the Customer payments (AR302000) window, so that you can enter a new payment for the customer.

Pay invoice

Navigates to the Supplier payments (AP302000) window, so that you can enter a new payment for the selected invoice.

Provides the following menu commands, which you can click for fast access to reports:

Balance by customer

Navigates to the Balance by customer (AR632500) report.

Customer history

Navigates to the Customer history (AR652000) report.

Aged past due

Navigates to the Aged past due (AR631000) report.

Aged outstanding

Navigates to the Aged outstanding (AR631500) report.

Customer documents

Navigates to the Customer documents (AR621500) report.

A read-only field that displays the difference between the Balance by documents value and the sum of Current balance and

Prepayment balance values. If unreleased documents are not included, the value should be equal to zero; if it’s not zero, there are errors in the database.

A check box that you select to view documents of both the parent account and its child accounts. The Balance by documents, Current balance, Prepayment balance, and Balance discrepancy fields (in the top part of the window) will display the consolidated balance for parent accounts that have child accounts for which the Consolidate balance check box is selected on the Invoicing settings tab of the Customers (AR303000) window.

The field is available if the Parent-child customer relationship functionality is enabled in the Enable/disable functionalities (CS100000) window.

A check box that indicates (if selected) that customer ledger documents will be posted to the General ledger workspace with summarised row amounts if particular criteria are met. That is, if multiple rows in a customer ledger document specify the same account (and subaccount, if any) and branch (if the Multi-branch support functionality is enabled in the Enable/disable functionalities (CS100000) window), then in the general ledger batch, these rows will be combined into one row with the summarised amount. Note: The summarised transaction amounts can be posted to an account (and subaccount, if any) only if both the Post summary when updating the general ledger check box is selected in this window and the Summary option is specified for an account in the Post option column in the Chart of accounts (GL202500) window.

A check box that indicates (if selected) that the user can release documents in Customer ledger and Supplier ledger (both invoices and payments) without creating a General ledger batch in the General ledger.The balance will still be added to the customer or supplier.

Stock items can also be selected.

The Sales and Purchases workspaces cannot be used.

The subaccount mask that defines the rule of selecting segment values for the sales subaccount to be used in data entry windows in the Customer ledger workspace. To set up the rule, select a segment, press F3, and select the source of the segment value, which is one of the following options:

C

Subaccount associated with the branch

E

Subaccount associated with the employee

I

Subaccount associated with the item

L

Subaccount associated with the customer location

S

Subaccount associated with the salesperson

For a segment, the characters designating each option are repeated as many times there are characters in the segment. See: About combined subaccounts for more information.

The rule to be used for invoice total amount rounding, which is one of the following:

Use currency precision

To round the amounts to the precision supported for the currency of the document

Nearest

To round each invoice total to the nearest multiple of the smallest unit (specified in the Rounding precision field)

Up

To round up each invoice total to the next multiple of the smallest unit

Down

To round down each invoice total to the previous multiple of the smallest unit

This field is available only if the Invoice rounding functionality is enabled in the Enable/disable functionalities (CS100000) window.

The smallest unit for invoice amount rounding; this list is not available if the Use currency precision option is selected in the Rounding rule field. Select one of the following options:

0.05

To round each total to a multiple of 0.05

0.10

To round each total to a multiple of 0.1

0.50

To round each total to a multiple of 0.5

1.00

To round each total to a multiple of 1

10.00

To round each total to a multiple of 10

100.00

To round each total to a multiple of 100

This field is available only if the Invoice roundingfunctionality is enabled in the Enable/disable functionalities (CS100000) window.

The way commissions for all salespersons are calculated:

Invoice

On the invoices associated with a salesperson, whether the invoices are paid or not

Payment

On only the paid invoices

The description to be used for the credit note, which is generated for a document that was paid early and that adjusts the VAT and taxable amounts.

> [!NOTE] > This field supports the multi-language functionality, where you can translate the entered text to multiple languages. For more information, see: About multi-language support

A check box that indicates (if selected) that if a document uses a non-base currency, then the item price (sales or default) is converted to a price in the currency of the document, based on the item price expressed in the base currency. Thus, when you add an item to a document (an order or invoice) that uses a non-base currency, the system suggests the price of the item based the value of this check box:

Cleared

The system looks for a sales price of the item in the document currency, and if a sales price is found, the system suggests this item price for the document. If a sales price is not found, the system converts the default price of the item to the document currency and suggests the converted default price.

Selected

The system looks for a sales price of the item in the base currency, and if the sales price is found, the system converts this price to the document currency and suggests this item price for the document. If a sales price is not found, the system converts the default price of the item to the document currency and suggests it.

The way the history of prices, which is defined by using the Sales price worksheets (AR202010) window, will be retained. Select one of the following options:

Last price

The last defined price is kept.

Fixed number of months

The history of price changes is kept for the number of months specified in the Number of months field. The period is calculated back from the effective date of a worksheet that contains respective price record.

The way the line discount will be applied. Select one of the following options:

Manual amount

The discount will be applied to the line amount.

Unit price

The discount will be applied to the item’s unit price.

The way the system applies the discounts defined by quantity. Select one of the following options:

The UoM on the document line

The system applies the discount to the quantity in the document line’s unit of measure (UoM).

The base UoM

The system converts the quantity in the document line’s UoM to the quantity in the base UoM and applies discounts based on the calculated base quantity.

The way the system groups overdue documents when prepares dunning letters. Select one of the following options:

By customer

The system prepares dunning letters by grouping overdue documents by customer account. With this option selected, the system selects the Automatically release dunning letters check box and sets it as read-only.

By document

The system prepares dunning letters by grouping overdue documents by customer and by document dunning level.

A check box that indicates, if selected, that the dunning letter will contain credit notes.

This is the default value for the Include credit note documents check box in the Prepare dunning letters (AR521000) window that you can change any time you prepare dunning letters.

The unique ID of the mailing. The mailings available in the Customer ledger workspace are listed below:

INVOICE

To send invoices by email

DUNNINGLETTER

To inform users and customers about customers’ outstanding balances.

STATEMENT

To inform users and customers about customers’ outstanding balances (in the base currency)

STATEMENTMC

To inform users and customers about customers’ outstanding balances (in multi-currency format)

The email template to be used by default to generate personalised emails for this mailing, if a template is selected for this mailing.

The system inserts this template by default in the Notification template column on the Mailing settings tab in the Customer classes (AR201000) window when you add a mailing in the Mailings table.

The type of contact to receive mailings. You select one of the following options:

Primary

A primary contact of the customer

Remittance

A remittance contact of the customer

Shipping

A shipping contact of the customer

Employee

An employee of your company who handles documents of specific customer classes or specific customers, or is otherwise associated with the classes or customers

The status of the customer accounts you want to display. You can select one of the following options:

Active

accounts that are in use.

On hold

accounts that are not completed; editing or additional information is needed.

Credit hold

accounts for which no invoices may be entered, because some payments have not been received.

Inactive

accounts that are set to Inactive.

One time

accounts marked as one-time customers.

The identifier of the location; an alphanumeric string of up to six characters may be used.

The system automatically assigns the identifier (MAIN) to the first location associated with the customer. For each additional location, you can specify the identifier.

A check box that you select if the location is active.

For auditing purposes, locations cannot be removed. If the location is not used, mark it as inactive by clearing the check box.

A descriptive name to help users recognise the location.

You can enter an alphanumeric string of up to 30 characters.

A check box that you select if the contact information is the same as the company’s main information.

If this check box is selected, the elements below it are populated with this information.

A check box that you select if the location address is the same as the customer’s main address.

The system then populates the elements below with this address.

The export type defined for the customer location.

See also: About export types.

The warehouse to issue the goods to the location.

This field appears only if the Warehouses functionality is enabled in the Enable/disable functionalities (CS100000) window.

The option that defines how the orders should be fulfilled for this customer location. You can use one of the following options:

Ship only when complete

only completely fulfilled orders are allowed.

Back orders allowed

back orders are allowed if some items are out of stock.

Cancel remainder

the ordered quantity can be shipped partially, and the quantity remaining after the first shipment will be cancelled.

A check box that you select if you want the location to be excluded from excise duty calculations. Orders and invoices with items connected to excise duties will display excise duty amounts and totals, but these will always be 0.

Released invoices with excise duty items are traceable in the Sales/returns excluding excise duty (EF402000) window.

Seller electronic address identification scheme identifier. The identification scheme identifier of the seller electronic address.

Example value: 0088

Buyer identifier identification scheme identifier. The identification scheme identifier of the Buyer identifier.

Example value: 0088

Seller legal registration identifier identification scheme identifier. The identification scheme identifier of the Seller legal registration identifier.

Example value: 0007

Invoice line buyer accounting reference. A textual value that specifies where to book the relevant data into the buyer’s financial accounts.

Example value: 4217:2323:2323

Tender or lot reference. The identification of the call for tender or lot the invoice relates to.

Example value: PPID-123

Contract reference. The identification of a contract.

Example value: 123Contractref

The cash account to accrue customer payments made by this payment method, if it differs from the default cash account specified for the payment method selected. You can select an account from the list of cash accounts allowed for the payment method.

If the field is empty, the system will use the default cash account of the selected payment method.

Provides the following menu commands, which you can click for quick access to reports:

Unreleased transactions (detailed)

Navigates to the Unreleased transactions (detailed) (AR610500) report.

Customer documents (detailed)

Navigates to the Customer documents (detailed) (AR622000) report.

The type of a document. The following types are available:

Payment

A document recording a payment received from the customer. One payment may be applied to multiple invoices, debit notes, and overdue charges.

Credit note

A document crediting the customer, which may be used as a base for a customer refund or applied against invoices and debit notes.

Prepayment

A document recording a customer prepayment. One prepayment may be applied to one or multiple invoices, debit notes, and overdue charges.

Customer refund

A payment, designed to reimburse the customer, that can be applied to credit notes.

Voided payment

A payment that was voided.

Voided refund

A refund that was voided.

Balance write-off

A document that writes off a customer’s small balance that won’t be paid.

The unique identifier for the payment. This number is automatically generated by the system for a new payment document, based on the number series in the Customer ledger preferences (AR101000) window.

The status of the customer payment, which for a new document is either Balanced or On hold. (The default status of a new document is controlled by the Hold documents on entry option in the Customer ledger preferences (AR101000) window.) The status of an existing document can be one of following:

On hold

A user can edit the document but cannot release it. If you clear the Hold check box when you finish editing, the document status changes to Balanced.

Balanced

The credit and debit totals are equal for the newly created customer ledger and it can be released. To change the status of the document to Balanced, clear the Hold check box.

Open

The document is released, but the application amount is less than the payment amount.

Reserved

The document has been released and then put on hold. A user selected the Hold check box for the document with the Open status and the system changed the document status from Open to Reserved. Reserved payments could not be applied to outstanding documents and are excluded from the auto-application process. You can clear the Hold check box to release the payment from hold.

Closed

The document has been released and closed (application amount is equal to the payment amount).

Voided

The document has been voided.

A check box that indicates (if selected) that the document is a draft with the On hold status.

This check box is unavailable for debit adjustments.

A secondary payment reference identifier, which can be:

• a system-generated number, if the Suggest next customer ledger no. check box is selected for the used cash account in the Payment methods (CA204000) window, or
• an external reference number entered manually (such as a bank check number).

The system requires a payment reference number if the Require payment reference on entry check box is selected in the Customer ledger preferences (AR101000) window.

This field is not available for credit notes.

The customer location associated with the sale. Once the customer is selected, this field displays the customer’s default location ID, which can be changed.

This element appears only if the Business account locations functionality is enabled in the Enable/disable functionalities (CS100000) window.

The currency of the payment document.

Once the customer is selected, the system inserts the customer’s default currency, but it may be changed if the customer’s settings allow currency overriding.

The total amount of bank charges deducted by bank from the payment amount on your cash account (bank account).

Even if the charges were actually deducted by bank, the original payment amount is shown in the top part.

A check box that you select to indicate that this is a payment from Skatteverket for ROT and RUT.

The type of document to which the payment is applied. The selection depends on the type of the payment document selected in the top part of the window:

• A payment may be applied against the documents of the following types: Invoice, Credit note, Debit note, and Overdue charge.
• A credit note, prepayment, and balance write-off may be applied against the documents of the following types: Invoice, Debit note, and Overdue charge.
• A customer refund may be applied against the documents of the following types: Credit note, Payment, and Prepayment.

The reference number of the invoice or note to which the payment is applied.

If you click this number, the Sales invoices (AR301000) window opens, on which you can view the details of the selected document.

A reason code that defines an account and subaccount to be used for writing off credits or balances.

You must select a reason code if the balance write-off amount is non-zero.

The maximum number of documents to be selected from the database.

The default value is 999. That is, the system selects 999 records from the database that comply specified criteria, applies additional filters, if needed, and displays the resulted list of records.

A field where you can select an option to indicate to the system the types of documents that belong to the child customer accounts of the selected parent account that should be loaded along with the documents of the currently selected customer account. The following options are available:

None

Indicates that the system should load none of the documents of the child customer accounts.

Except credit notes

Indicates that the system should load all documents of the child accounts that meet the other specified criteria, except for the documents with the Credit note type.

All

Indicates that the system should load all documents of the child accounts that meet the specified criteria.

The field is available if both of the following conditions are met:

• The Parent-child customer relationship functionality is enabled in the Enable/disable functionalities (CS100000) window.
• The selected parent account has child accounts for which the Consolidate balance check box is selected on the Invoicing settings tab of the Customers (AR303000) window.

An option you can select to order the listed documents, which can be one of the following:

Due date, ref. no.

The system loads the list of the documents sorted in ascending order first by due date and then by reference number. This option is selected by default.

Doc. date, ref. no.

The system loads the list of the documents sorted in ascending order first by document date and then by reference number.

Ref. no.

The system loads the list of the documents sorted in ascending order by reference number.

Cancels the payment application.

The button is not available for a document of the Balance write-off type.

To reverse an application for this document type, void the document (Balance write-off) and release the voiding.

The system sets the Voided status to the document ( Balance write-off ) and opens the invoice it has been applied to.

The reference number of the VAT credit note generated in the Generate VAT on cash discount (AR504500) window for the customer ledger document specified in this row.

This reference number is specified by the system automatically once the VAT credit note is generated.

The reference number of the order for which the payment is reserved.

By clicking this number, the Sales orders (SO301000) window opens, in which you can view the order details

The status of the document, which is assigned automatically and can be one of the following options:

On hold, Credit hold, Open, Back order, Shipping, Cancelled, Invoiced, or Completed.

For details on statuses, see: About sales order processing options.

The maximum number of documents to be selected from the database.

The default value is 999. That is, the system selects 999 records from the database that comply specified criteria and applies additional filters, if needed.

An option you can select to order the documents on the list, which can be one of the following:

• Order date, order no.
• Order no.

The project with which this document is associated, or the code indicating that this document is not associated with any project; the non-project code is specified in the Project accounting preferences (PM101000) window.

This field appears only if the Customer ledger workspace has been integrated with the Projects module in the Project accounting preferences (PM101000) window.

The particular task of the project with which this document is associated.

This field appears only if the Customer ledger workspace has been integrated with the Projects module in the Project accounting preferences (PM101000) window.

A check box that indicates (if selected) that payment should be deposited.

You can change this option if the status of the cash account has been changed. Payments can be deposited only from a clearing cash account.

The charge, selected by its entry type ID.

You can select the entry type from the list of entry types associated with the cash account.

A detailed description of the class. An alphanumeric string of up to 50 characters may be used.

> [!NOTE] > This field supports the multi-language functionality, where you can translate the entered text to multiple languages. For more information, see: About multi-language support

Provides the following menu commands, which you can click for quick access to reports:

Balance by customer

Navigates to the Balance by customer (AR632500) report

Customer history

Navigates to the Customer history (AR652000) report

Aged past due

Navigates to the Aged past due (AR631000) report

Aged outstanding

Navigates to the Aged outstanding (AR631500)

A check box that you select to indicate to the system to display the consolidated balance for parent accounts that have child accounts for which the Consolidated balance check box is selected on the Invoicing info tab of the Customers (AR303000) window.

The child accounts are excluded from the list if the check box is selected. The field is available if the Parent-child customer relationship functionality is enabled in the Enable/disable functionalities (CS100000) window.

The customer’s outstanding balance in the base currency at the start of the specified period.

If no period is specified, the column shows the balance at the start of the last activity period.

The customer’s outstanding balance in the base currency at the end of the specified period.

If no period is specified, the column shows the balance at the end of the last activity period.

The total amount (in the base currency) of the period-to-date (PTD) sales for the specified period.

If no period is specified, the column displays the total sales amount during the last activity period.

The total amount of the period-to-date payments (in the base currency) received from the customer for the specified period.

If no period is specified, the column displays the total payment amount during the last activity period.

The total period-to-date amount of cash discounts received by the customer for the specified period.

If no period is specified, the column displays the total on all the cash discounts taken by the customer during the last activity period.

The total PTD amount of realised gains and losses received as the result of operations with the customer.

If no period is specified, the column displays the total realised gain or loss (RGOL) amount for the customer during the last activity period.

The total PTD amount of credit notes received from the customer.

If no period is specified, the column displays the total credit note amount for the customer during the last activity period.

The total PTD amount of debit notes received from the customer.

If no period is specified, the column displays the total of the debit notes for the customer during the last activity period.

Use this field if you want to filter the list on specific document types:

• Invoice - lists only sales invoices with a VAT zone deviation.
• Debit note - lists only debit notes with a VAT zone deviation.
• Credit note - lists only credit notes with a VAT zone deviation.
• Overdue charge - lists only overdue charges with a VAT zone deviation.
• Credit write-off - lists only credit write-offs with a VAT zone deviation.

Provides the following menu commands, which you can click to invoke actions:

View supplier

Opens the Suppliers (AP303000) window so that you can view this customer’s supplier account if this customer has a supplier account too.

New invoice

Navigates to the Sales invoices (AR301000) window so that you can create a new invoice.

View business account

This window is currently not in use.

New payment

Navigates to the Customer payments (AR302000) window, which you can use to define a new payment for the customer.

Write-off balance

Navigates to the Write-off balances and credits (AR505000) window.

New sales order

Navigates to the Sales orders (SO301000) window so that you can create a new sales order for this customer.

Add location

Opens the Customer locations (CR303010) window, so that you can add a new location for the customer or edit the existing locations.

Add contact

Opens the Contacts (CR302000) window, so that you can add a new contact person for the customer or edit the existing contacts.

Add payment method

Opens the Customer payment methods (AR303010) window, so that you can add a new payment method for the customer or edit existing payment methods.

Extend to supplier

Opens the Suppliers (AP303000) window, so that you can define this customer as a supplier and add supplier-specific information.

View restriction groups

Navigates to the Restriction groups by customer (AR102010) window, which you can use to view the restriction groups this customer is a member of.

Generate statement on demand

This action is currently not in use.

Regenerate last statement

Initiates the regeneration and preparation of the customer’s most recent statement.

Change ID

Gives you the ability to change the ID of the currently selected customer.

Provides the following menu commands, which you can click for quick access to inquiry windows:

• Sales prices: Navigates to the Sales prices (AR202000) window, where you can view or edit sales prices for the selected customer.
• Customer details: Navigates to the Customer details (AR402000) window, where you can view detailed information on the customer balance.
• Customer statement history: Navigates to the Customer statement history (AR404600) window, where you can view the statement history for the selected customer and drill down to the details of each statement.
• Sales by item and customer: Navigates to the Sales by item and customer (AR40103S) window, where you can view detailed information about sales by item and customer.

Provides the following menu commands, which you can click for quick access to reports:

• Customer statement: Depending on the value of the Multi-currency statements check box for this customer, does one of the following:

  • Not selected: Navigates to the Customer statement report generated for the selected customer.
  • Selected: Navigates to the Customer statement multi-currency report generated for the selected customer.

• Balance by customer: Navigates to the Balance by customer (AR632500) report.

• Customer history: Navigates to the Customer history (AR652000) report.

• Aged past due: Navigates to the Aged past due (AR631000) report.

• Aged outstanding: Navigates to the Aged outstanding (AR631500) report.

• Customer documents: Navigates to the Customer documents (AR621500) report.

• Customer details: Navigates to the Customer details (AR402000) report.

The number of the customer account, which is defined by the BIZACCT segmented key or by the CUSTOMER segmented key (which inherits its structure from the BIZACCT key). When you are creating a new customer, you must specify an ID.

The status of the customer account. You can select one of the following options:

Active

The account is in use, and the customer appears on all selection lists.

On hold

This account is not completed; editing or additional information is needed.

Credit hold

Because some payments haven’t been received, invoices may not be entered for the customer account.

Inactive

The account is not available for selection.

One time

The account is marked as a one-time customer.

The total balance of the parent customer account, including balances of its child accounts for which the Consolidate balance check box is selected in the Invoicing settings tab of this window. The amount includes the balances of all open documents and prepayments.

The field is available if the Parent-child customer relationship functionality is enabled in the Enable/disable functionalities (CS100000) window, and is only visible in the top part of the parent customer account.

The language in which the documents of the customer will be created.

This field is also used when using the multi-language functionality. For more information, see: About multi-language support.

A check box that indicates (if selected) that you may apply overdue charges to this customer.

To set up the system to calculate the overdue charges for a document created earlier than you have selected this check box, you can select the Apply overdue charge check box for the document on the Financial details tab of the Sales invoices (AR301000) window.

The option is available if the Overdue charges functionality is enabled in the Enable/disable functionalities (CS100000) window.

Select how documents for this customer will be automatically loaded in the Process bank transactions (CA306000) window for matching.

The following options are available:

Use Cash management settings

To use the setting for automatic loading of documents that is set in the Cash management preferences (CA101000) window, the Bank statement settings tab. This is the default.

First exact doc. amount, then all documents

All documents will be automatically loaded after the ones with exact matching document amounts have been loaded.

Document with exact amount

The system searches the documents that have the exact matching amount with the transactions and loads only them.

Disabled

Automatic loading is not in use.

When this check box is selected and saved for a customer, you will be notified regarding changes. The Webhook notifications tab appears when you select the specific customer.

More information about webhooks, see: About Webhooks.

The credit rule applied to this customer. The following options are available:

Days past due

Specifies that payment should not exceed the due date of the invoice beyond the credit period (which is a certain number of days past due). This credit period is specified as the Credit days past due.

Credit limit

Doesn’t allow this customer to exceed its credit limit, which is specified in the Credit limit field.

Limit and days past due

Applies both rules to the customer debt: It should not exceed the credit limit, and the payment date should not exceed the due date of an invoice by more days than the credit period.

Disabled

Uses no credit verification in relations with this customer.

The amount, if applicable, that serves as a credit limit for the customer.

If the selected customer account is involved in the parent-child relationship, the field displays the credit limit of the group (parent account and its child accounts).

The balance of unreleased documents.

If the selected customer account is a parent account, the field displays the total balance of unreleased documents of the parent account and of its child accounts. For the child accounts the field displays individual balance.

The total balance of customer’s open orders, which is the sum of uninvoiced amounts of all orders to the customer except the orders that are assigned the On hold status.

If the selected customer account is a parent account, the field displays the total balance of open orders of the parent account and of its child accounts. For a child account the field displays individual balance.

The credit limit that is not used regarding the current balance.

If the selected customer account is in a parent-child relationship, the field displays the remaining credit limit that applies to new sales orders and invoices of the parent account and its child accounts.

The due date of the earliest open invoice, if either Days past due or Limit and days past due option is selected in the Credit verification field, otherwise the value is not displayed.

If the selected customer account is a parent account, the field displays the due date of the earliest open invoice among all the open invoices associated with a parent account of its child accounts. For a child account the field displays the due date of the earliest open invoice associated with this account.

The parent account of the currently selected customer account.

The availability of this field and the list of accounts that can be selected here depend on whether the Consolidate balance and Consolidate statements check boxes are selected for the selected customer account. If both check boxes are cleared, the field is always available and a business account of any type can be specified as the parent account.

If at least one of the check boxes is selected, a business account of the Customer or Customer and supplier type should be specified as the parent account of the selected customer account. This field is disabled if the displayed customer account has child accounts (because an account cannot be both a child and a parent).

For details, see: About setting up parent-child relationships.

A check box that indicates, if selected for a child account, that the balances of child accounts are included in the parent balance; in this case, the consolidated balance is shown in the Consolidated balance field in the top part of the corresponding parent account.

You can apply the payments and credit notes of the parent account to the documents of this child account. In addition, you can select the Share credit policy check box to apply the credit policy configured for the parent account to the new sales orders and invoices of its child accounts.

The check box value set for a parent account provides the default value of the check box for its child accounts. If you change the value for a parent account, the system will prompt you to change the value for all child accounts.

For details, see: About balance consolidation.

A check box that indicates, if selected for a child account, that documents of the child accounts are included in the statements generated for the parent account.

The check box value set for a parent account provides the default value of the check box for its child accounts. If you change the value for a parent account, the system will prompt you to change the value for all child accounts.

For details, see: About credit policy application.

A check box that indicates, if selected for a child account, that the credit policy (a combination of the credit verification rules and credit limit) defined for its parent account will be applied to the new sales orders and invoices of the child account. The check box becomes available for selection, if the Consolidate balance check box has been selected for this account.

The check box value set for a parent account provides the default value of the check box for its child accounts. If you change the value for a parent account, the system will prompt you to change the value for all child accounts.

For details, see: About credit policy application.

A check box that, if selected, indicates that you can send dunning letters by email by using the Print/release dunning letters (AR522000) window.

The default value of the setting is provided by the customer class. This field is available only if the Dunning letter management functionality is enabled in the Enable/disable functionalities (CS100000) window.

A check box that, if selected, indicates that dunning letters can be printed in the Print/release dunning letters (AR522000) window.

The default value of the setting is provided by the customer class. This field is available only if the Dunning letter management functionality is enabled in the Enable/disable functionalities (CS100000) window.

A check box that, if selected, indicates that statements can be sent by email to the customer in the Print statements (AR503500) window.

The default value of the setting is provided by the customer class.

A check box that indicates (if selected) that this customer’s statements must be printed in multi-currency format.

If the check box is cleared, the system will print statements for the customer in the base-currency format. The check box is displayed if the Multi-currency accounting functionality is enabled in your system.

The statement type used by default in relations with the customer, which can be one of the following:

Open item

The statement includes all open items for the customer.

Balance brought forward

The amount outstanding from the previous statement is shown at the beginning of the statement.

When this check box is selected, a new element is added into the outgoing invoice called MediaType that will be populated with the Print value. The customer language is also retrieved from the Document language field in the General information tab. This is used in Sweden when the printing service is activated.

This check box is only visible when you have not enabled PEPPOL invoice in the Customer ledger preferences (AR101000).

You can only select this check box if you select the Send invoices to AutoInvoice check box.

When selected, this enables the possibility to not generate and imbed invoice PDF while sending electronic invoices via the PEPPOL BIS invoice format.

This setting is only visible when you have enabled PEPPOL invoice in the Customer ledger preferences (AR101000).

You can only select this check box if you select the Send invoices to AutoInvoice or Send invoices to AutoInvoice as banking e-Invoice (Norway) check box.

When selected, the system opens the first document attached to AutoInvoice. This way, you save time by not having to check the attachments manually.

This check box is only visible when you have enabled PEPPOL invoice in the in the Customer ledger preferences (AR101000).

You can only select this check box if you select the Send invoices to AutoInvoice or Send invoices to AutoInvoice as banking e-Invoice (Norway) check box and the Exclude invoice PDF check box.

A check box that indicates (if selected) that the delivery address is the same as the customer’s main address. If you select this check box, the elements below are populated with the main contact information specified on the General settings tab.

If the check box is not selected, you can change the delivery address.

The VAT zone of the customer’s default location.

If a customer has been converted from a prospect account or extended from a supplier account, the customer’s VAT zone is by default set to the VAT zone (if any) specified for the original account. You can override the default value.

A check box that you select to indicate that sales invoices and sales order for this customer automatically have the default invoice address and invoice contact.

The invoice address and invoice contact can be overridden manually for each sales invoice in the Sales invoices (AR301000) window, the Invoice address tab, and each sales order in the Sales orders (SO301000) window, the Financial settings tab.

The warehouse to issue the goods to the customer.

This field appears only if the Warehouses functionality is enabled in the Enable/disable functionalities (CS100000) window.

The way the orders should be fulfilled for this customer. You can use one of the following options:

Shipping complete

Only completely fulfilled orders are allowed.

Back orders allowed

Back orders are allowed for the customer if some items are out of stock.

Cancel remainder

Orders should be shipped even if the quantities shipped are less than the quantities specified on the order. If all the requested items are out of stock, the order should be cancelled.

Intrastat is the system for collecting information and producing statistics on the trade in goods between countries of the European Union (EU).

The mode of transportation denotes how the goods is transported. Available values are:

0 - Unknown

1 - Transport by sea

2 - Transport by rail

3 - Transport by road

4 - Transport by aeroplane

5 - Consignments by post

7 - Fixed transport installations

8 - Transport by inland waterway

The number of the customer account, which is defined by the BIZACCT segmented key or by the CUSTOMER segmented key (which inherits its structure from the BIZACCT key). When you are creating a new customer, you must specify an ID.

The balance of unreleased documents.

If the selected customer account is a parent account, the field displays the total balance of unreleased documents of the parent account and of its child accounts. For the child accounts the field displays individual balance.

The total balance of customer’s open orders, which is the sum of uninvoiced amounts of all orders to the customer except the orders that are assigned the On hold status.

If the selected customer account is a parent account, the field displays the total balance of open orders of the parent account and of its child accounts. For a child account the field displays individual balance.

The due date of the earliest open invoice, if either Days past due or Limit and days past due option is selected in the Credit verification field, otherwise the value is not displayed.

If the selected customer account is a parent account, the field displays the due date of the earliest open invoice among all the open invoices associated with a parent account of its child accounts. For a child account the field displays the due date of the earliest open invoice associated with this account.

The total balance of the parent customer account, including balances of its child accounts for which the Consolidate balance check box is selected in the Invoicing settings tab of this window. The amount includes the balances of all open documents and prepayments.

The field is available if the Parent-child customer relationship functionality is enabled in the Enable/disable functionalities (CS100000) window, and is only visible in the top part of the parent customer account.

A check box that indicates, if selected for a child account, that documents of the child accounts are included in the statements generated for the parent account.

The check box value set for a parent account provides the default value of the check box for its child accounts. If you change the value for a parent account, the system will prompt you to change the value for all child accounts.

For details, see: About credit policy application.

The project with which the activity is associated, or the code indicating that this activity is not associated with any project; the non-project code is specified in the Project accounting preferences (PM101000) window.

This field appears if the Customer ledger workspace has been integrated with the Projects module in the Project accounting preferences (PM101000) window.

The task in the project with which the activity is associated.

This field appears if the Customer ledger workspace has been integrated with the Projects module in the Project accounting preferences (PM101000) window.

The expense account used to record discount amounts received by the customer. You must specify the account if you plan to use configurable discounts.

This field is available only if the Customer and supplier discounts functionality is enabled in the Enable/disable functionalities (CS100000) window.

For details, see: Manage discounts.

The subaccount (if any) used with the expense account to record the discount amounts received by the customer. You must specify this subaccount if you plan to use configurable discounts.

This field is available only if the Customer and supplier discounts functionality is enabled in the Enable/disable functionalities (CS100000) window.

The type of contact to receive emails. Specify one of the following options:

Primary

The contact specified as the customer’s primary contact

Invoicing

The contact specified as the customer’s invoicing contact

Shipping

The contact specified as the customer’s shipping contact

Employee

An employee of your company who handles the customer’s documents or is otherwise associated with the customer

Contact

Any additional contact of the customer

Document contact

The contact specified on the document, e.g. the sales order or invoice.